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Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. Please review our return and refund policy carefully before placing an order.

30-Day Refund Window

You may request a refund within 30 days of receiving your order if there is an issue with the product, such as:

  • The item arrived damaged or defective

  • The item is not functioning as intended

  • The wrong item was received

Refund Amount

If your refund request is approved:

  • You will receive a 50% refund of the purchase price

  • Refunds are issued to the original payment method

  • Shipping costs are non-refundable

No Return Required

For approved refund requests, you are not required to return the item. We may request photo or video evidence to verify the issue before approving the refund.

Non-Refundable Situations

Refunds will not be issued for:

  • Requests made after 30 days from delivery

  • Damage caused by misuse, neglect, or improper handling

  • Buyer’s remorse or change of mind

How to Request a Refund

To request a refund, please contact our support team at [your support email] and include:

  • Your order number

  • A brief description of the issue

  • Photo or video evidence (if applicable)

We reserve the right to deny refund requests that do not meet the conditions outlined above.